Vision and Strategy

COMPANY STRATEGIC DIRECTION
Spectrum is known as “The Nationwide Source for Office Drinking Water” and is focused on growth. We are one of the few companies that can supply and service large national organizations with filtered drinking water coolers. A US-based bank recently awarded Spectrum the largest POU water cooler contract in the world, calling for 7,000+ coolers. Spectrum is committed to growing through acquisitions and local and national account sales.

PERFORMANCE MANAGEMENT
We measure the quality of our products and services entirely by the level of customer satisfaction. The areas in which we pride ourselves include the following:

1. Ability to do difficult installations where competitors say they cannot be done
2. Our rapid response time for new installations and service calls
3. Availability of customer support and sales personnel
4. Invoice accuracy and flexibility
5. Low product downtime and
6. Quality of the water lines, water coolers and filtration systems we provide.

Spectrum differentiates itself from its competitors by supplying only dependable and high quality products, parts and services. We have unparalleled installation capabilities and the most complete nationwide service infrastructure in the industry.

In addition, we carry products from multiple manufacturers so that we may provide the best cooler to suit the unique needs of each client. It also allows the client to mix and match coolers that are best suited to any differing needs within the same office or at other offices nationwide.

Our flat monthly rate is all-inclusive, so our clients know exactly what to budget each year for their drinking water. There are no hidden costs or additional fees and no surprise invoices! 

Mission Statement
As “The Nationwide Source for Office Drinking Water,” Spectrum is committed to providing our clients with hassle-free, cost-effective ways to supply pure drinking water to their employees throughout the U.S. and Canada.